Where does your money go when you buy a voucher on Steppr?

When you buy through a platform online, it's not always obvious who receives the payment.

On Steppr, you're buying from the business named on the voucher. That business sells and issues the voucher, and your payment is sent straight to them. Steppr provides the platform but takes no commission on these standard voucher sales.

The business also receives the payment when you buy, rather than when you redeem the voucher. This is part of what sets Steppr apart, and gives substance to the idea of backing a business with a gift card. In June 2025, 31.1% of UK consumers said they had bought, or would buy, gift cards to support companies they like, up from 13.4% a year earlier. We enable this!

After voucher purchase, the business is responsible for the voucher and honours redemption, and we help make the process easy. It's a win-win.

Most importantly: when you choose a voucher on Steppr, the money does not sit in a Steppr account waiting for you to spend it. It goes to the business you chose.

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